Definitions

• Company: (referred to as "We", "Us" or "Our") refers to UK Marriage Bureau, Head Office: Qurtaba Chowk, Jail Road, Lahore, Punjab, Pakistan.
• Personal Data: is any information that relates to an identified or identifiable individual, such as name, photos, contact details, and biodata.
• Service: refers to the website and personalized matrimonial services provided by the Company.
• You: means the individual or family registering for or using our Service.

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact, identify, and match you with potential partners. This may include, but is not limited to:

• Personal Information: Full name, age, and marital status
• Contact Details: Email address, Phone number, WhatsApp number
• Location Information: Address, City, Country, Residence status
• Professional Background: Education, Occupation, Income details
• Personal Details: Biodata, photographs, family background
• Verification Documents: ID card/passport copies for verification
• Match Preferences: Your criteria for a potential partner

Usage Data

We also automatically collect Usage Data when you visit our website, including your IP address, browser type, pages visited, time and date of visit, and other diagnostic data. This helps us improve our service.

The Company uses Personal Data for the following purposes, always with your consent and in accordance with Islamic principles of modesty and privacy:

• Matchmaking Service: To create your confidential profile and search for compatible matches
• Account Management: To manage your registration and service preferences
• Communication: To contact you regarding potential matches and service updates via WhatsApp, telephone, or email
• Match Sharing: With your explicit consent, we share your non-personally identifiable biodata with potentially matching families. Your contact details and photos are only shared after mutual agreement
• Verification: To verify the authenticity of your information for security purposes
• Service Improvement: To improve our matchmaking algorithms and service quality
• Legal Compliance: To comply with applicable laws and regulations

The security of Your Personal Data is our highest priority. We implement multiple layers of protection to ensure your information remains safe:

• Physical Security: All physical documents are stored in secure, locked cabinets accessible only to authorized personnel
• Digital Security: Digital data is protected with encryption and secure access controls
• Access Control: Only authorized staff can access client information
• Regular Audits: We conduct regular security audits to maintain protection standards
• Data Minimization: We only collect data that is necessary for our service

Data Retention

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. After service completion or upon your request, we will securely delete or anonymize your information.

Under applicable data protection laws, you have certain rights regarding your personal data. We respect and facilitate these rights:

• Right to Access: You can request copies of your personal data we hold
• Right to Rectification: You can request correction of any inaccurate information
• Right to Erasure (Right to be Forgotten): You can request deletion of your personal data under certain conditions
• Right to Restrict Processing: You can request restriction of processing your data
• Right to Object: You can object to our processing of your data
• Right to Data Portability: You can request transfer of your data to another organization
• Right to Withdraw Consent: You can withdraw your consent at any time

To exercise any of these rights, please contact us using the contact information below. We will respond to your request within 30 days.

We adhere to a strict non-sharing policy for your personal information:

• No Commercial Sharing: We do not sell, trade, or rent your personal information to third parties
• Match Sharing Only: Your information is only shared with potential matches after your explicit consent
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Service Providers: We use trusted service providers (like hosting companies) who are bound by confidentiality agreements
• Business Transfers: In the event of a merger or acquisition, your data may be transferred with notice to you

If you have any questions about this Privacy Policy or our data practices, you can contact us through any of the following methods:

• WhatsApp: +92 307 4888 753 (Preferred for quick response)
• Email: info@ukmarriage.co.uk
• Phone: +92 307 4888 753
• Office Address: Qurtaba Chowk, Jail Road, Lahore, Punjab, Pakistan